Frequently asked Questions

How do I know what size space I need?
Should I make a reservation?
What kind of security do you have?
Do I need insurance?
Do you keep my key?
Can I pay for my unit over the phone?
What type of payment do you accept?
Do you sell boxes?
What is the minimum amount of time I can store for?


How do I know what size space I need?
Determining the right size of storage space is one of the most important decisions when choosing a storage unit. A small space that is efficiently packed will cost less than a larger space, but if you are going to frequently use the space and move belongings in or out, a larger space will allow for aisles for easier mobility. Click on our “storage unit sizes” for a description of each size. If it is convenient, come to the office and we will show you each of the sizes we have available.

Should I make a reservation?
Availability changes on a daily basis. We suggest you call us to determine what sizes we have vacant. You may make advance reservations either on the contact page of this web site or by calling us during our normal business hours.

What kind of security do you have?
We have a state-of-the-art security system, including computerized access gate, closed circuit video recording, individual alarm system on each unit and an intercom system between the office and gate. We maintain a full schedule of inspection checks each day.

Do I need insurance?
Fire, windstorm, roof leak or burglary can happen anywhere and to anyone. If your property is worth storing, it’s worth insuring. The self-storage property is not responsible for any damage that may occur to your personal belongings. Some insurance protection may be provided under your home owner’s policy, but it may not be enough. Deans & Homer provides low cost, short-term policies specially designed for self-storage customers.

Do you keep my key?
You provide your own lock and key so that you are the only one with access to your unit. You may purchase your lock in our office.

Can I pay for my unit over the phone?
You will need to visit our office to make your initial payment. You can make arrangements to debit you account or credit card monthly or quarterly.

What type of payment do you accept?
We accept cash, check, money orders, Visa, MasterCard, Discover and American Express.

Do you sell boxes?
We sell a variety of boxes and packaging materials to assist you in storing your belongings.

What is the minimum amount of time I can store for?
You can store for a matter of days but the minimum payment required is based on a one-month stay.